1. General Terms
1.1. Individual entrepreneur Surina Julia Vladimirovna, hereinafter "Contractor", publishes a Public offer to provide services in accordance with the list of services of the Contractor (Price list), published on the official website of the Contractor http://lashkoncentrat.ru
1.2. In accordance with Article 437 of the Civil Code of the Russian Federation (RF Civil Code) this document is a public offer and in case of acceptance of the conditions stated below, the person accepting this offer shall make an application for the Contractor's services through the Contractor's web-site at http://lashkoncentrat.ru
and/or pay for the Contractor's services in accordance with the terms of this Agreement. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, the acceptance of this Public offer by one of the above-mentioned ways is considered to be equal to the conclusion of the Agreement under the terms and conditions set forth in the offer.
1.3. Based on the above, please carefully read the text of the public offer and if you do not agree with any point of the offer, you are invited to refuse to order the Services provided by the Contractor.
1.4. In this offer, unless the context requires otherwise, the following terms have the following meanings: "Public Offer" - a public proposal of the Contractor, addressed to any individual (citizen), to conclude with him the service contract (hereinafter - the " Contract") on the existing conditions contained in the Contract, including all its annexes. "Customer" - an individual who concludes a contract with the Contractor on the conditions contained in this Public offer. "Acceptance" - Full and unconditional acceptance by the Customer of the terms and conditions of this public offer. The acceptance of this Public offer is the registration of the Customer on the Contractor's website http://lashkoncentrat.ru
, or payment by the Customer of the Contractor's services - depending on which of the above-mentioned legal facts occurred earlier. "Order" - individual items from the Contractor's list of services specified by the Customer when making an order on the Contractor's website. 2. Subject of the contract
2.1. The Contractor undertakes to provide the Customer with services (hereinafter - Services), which are listed in the Contractor's list of services (Price list), published on the Contractor's website http://lashkoncentrat.ru
, and the Customer undertakes to accept and pay for these services.
2.2. The Contractor's list of services (Price list), published on the Contractor's website http://lashkoncentrat.ru
is an integral part of this Contract. 3. Placing an Order
3.1. The services of the Contractor are ordered by the Customer through the website http://lashkoncentrat.ru
3.2. When ordering on the Contractor's website the Customer undertakes to provide the following registration information about himself: last name, first name, middle name; the actual address of the services; E-mail address; contact phone number (mobile, stationary).
3.3. When ordering through the Operator, the Customer undertakes to provide the information specified in paragraph 3.2. of this Contract. The Customer has the right to edit the registration information about himself. The Operator shall not change or edit the registration information about the Customer without the Customer's permission. The Contractor undertakes not to disclose the Customer's data specified when registering on the site http://lashkoncentrat.ru
and when executing the Order to persons that are not related to the execution of the Order. Having approved the Order of the selected services, the Customer shall provide the Operator with the necessary information in accordance with the procedure specified in paragraph 3.2. of this Contract.
3.4. The Contractor and the Operator are not responsible for the content and reliability of the information provided by the Customer when placing the Order.
3.5. The Customer is responsible for the authenticity of the information provided when placing the Order.
3.6. All the information materials presented on the site http://lashkoncentrat.ru have a reference character and can not fully convey reliable information about certain properties and characteristics of the Contractor's services. If the Customer has any questions about the properties and characteristics of the services, he should consult the Operator ( Contractor) before placing the Order. 4. Deadlines for Order Execution
4.1. After the Contractor receives an application from the Customer for the provision of services, the Contractor and the Customer agree on the date and time of services.
4.2. The Order is considered to be executed and the service is considered to be provided after the contractor's employees provide the services specified by the Customer when filling out the order. By signing the Act of provided services, the Customer confirms the execution of the Order.
4.3. If the Customer provides incorrect data of his contact information, the Contractor is not responsible for the improper execution of the Order. 5. Order payment
5.1. Order payment is made by non-cash payment by the Customer of the Contractor's services according to the details specified on the Contractor's website, or by the Customer's transfer of funds to the Contractor's employee at the place of services provided.
5.2. Prices for any services of the Contractor specified on the website http://lashkoncentrat.ru
can be changed by the Contractor unilaterally without notification of the Customer. In case the price for the ordered services changes, the Operator shall be obliged to inform the Customer about such changes as soon as possible. The Customer has the right to confirm or cancel the Order. In case of absence of communication with the Customer, the Order shall be considered to be canceled within 14 calendar days from the moment of its registration.
5.3. Funds are accepted in two ways: in cash and by bank transfer. 6. Cancellation of Order
6.1. In accordance with Art. 32 of the RF Law № 2300-1 "On Protection of Consumer Rights", the Customer has the right to refuse to fulfill this Contract until the information services are provided.
6.2. The Customer's refusal to provide the Contractor's services is executed on the basis of the Customer's written application, provided to the office of the Contractor.
6.3. To return the funds to the bank card, the Customer must fill out the "Application for refund", which is sent at the request of the Customer to the email address of the Contractor, and send it along with a copy of the passport to the following address: firstname.lastname@example.org
. The refund will be made to the Customer's bank account specified in the application within 10 (ten) working days from the date of receipt of the "Application for Refund" by the Contractor. To return the funds credited to the Contractor's current account by mistake through payment systems, the Customer shall apply in writing and enclose a copy of the passport and checks/receipts confirming the mistaken crediting. This application must be sent to the e-mail address: email@example.com
. After receiving the application with a copy of the passport and receipts, the Contractor shall make a refund within 10 (ten) working days from the date of receipt of the application to the Customer's current account specified in the application. In this case, the refund amount will be equal to the Order price. The period of consideration of the Application and the refund to the Customer begins to be calculated from the date of receipt of the Application by the Contractor and is calculated in working days excluding holidays / weekends. If the Application is received by the Contractor after 6 p.m. on a working day or on a holiday/weekend, the moment of receipt of the Application by the Contractor is considered to be the next working day. 7. Rights, duties and responsibilities
7.1. The Contractor has the right to transfer its rights and responsibilities for the performance of Orders to third parties without the permission of the Customer.
7.2. The Contractor has the right to record telephone conversations with the Customer. In accordance with paragraph 4 of Article 16 of the Federal Law " About Information, information technologies and information protection" the Contractor is obliged: to prevent attempts of unauthorized access to information and/or its transfer to persons not directly related to execution of Orders; to detect and suppress such facts in a timely manner. Telephone conversations are recorded in order to monitor the Operator's activities and control the quality of execution of the Orders.
7.3 The Сontractor has the right to change the speakers, move the date and time of the speaker's presentation! Money will not be refunded if the speakers, the date and time of the performance are changed.
7.3. The Customer may send all complaints about improper execution of the order to the e-mail address listed on the website https://lashkoncentrat.ru/creative_europe_en
. All received information is processed as soon as possible.